Our complimentary consultation process is designed to be thorough and personalised. It typically involves the following steps:

• Initial Inquiry: Contact us via our website or phone to schedule an initial consultation.
• What it’s all about:  This is our chance to get to know each other and dive into your wedding dreams.  We’ll chat about how you envision your day, what styles make your heart sing and discuss and concerns or questions you might have.  Think of it as a fun brainstorming session!
• How long does this take:  Typically 45 – 60 minutes.
• Where: We will meet at your wedding venue at a time that works for you.
• What to bring:  If you have any inspiration (Pinterest or mood boards, magazine clippings, colour swatches etc) bring them along.  They’re super helpful in painting a picture of what you have in mind.

Styling proposal:

• What happens next: After our consultation, we’ll put together a detailed proposal just for you. It will include everything we discussed, along with a breakdown of costs for our services and products.
• Revisions: If you think of any changes or have more questions, just let us know and we’ll adjust your proposal.  We’re here to make sure everything is just right for you before you book.
• Decision time: Take your time to decide if you want to proceed. Our estimates are guaranteed for 4 weeks, so there’s no rush.

Booking process:

• Securing your date: Once you’re ready to book, we’ll need a 20% deposit of the total estimate to lock in your date and reserve our items.
• A note on deposits: Deposits are non-refundable and mean you’re agreeing to our Terms & Conditions of Hire. But don’t worry, this just ensures we’re all set for your big day!

Final details appointment:

• Timing: Around 6 – 8 weeks before your wedding, we’ll reach out to schedule a final details appointment.
• What we’ll cover: We’ll confirm all the final details, like your guest numbers and arrival times.   This is also when we will prepare our final invoice which is due no later than 4 weeks before your big day. 

Wedding day:

• The big day: We’ll arrive at an agreed time, get everything set up beautifully and make sure everything looks perfect before your guests arrive, leaving you to celebrate with your nearest and dearest.
• After the celebration: We’ll come back the following day at a time agreed with your venue to collect our items.

No, we offer a complimentary, no obligation venue styling consultation with our expert design team to all prospective clients.   This helps us understand your needs and allows us to create a tailored proposal and estimate, so you can make an informed decision without any upfront costs.

Bringing inspiration photos, color swatches, and any other elements that reflect your vision for your wedding can be very helpful. This allows us to better understand your style and preferences.

Yes, we’re committed to creating beautiful weddings that align with your budget. During our consultation, we will discuss your budget constraints and explore creative solutions to achieve your desired look without compromising on quality. 

Once we agree to move forward, we will prepare an invoice for the booking fee, which acts as your deposit.  From there, we’ll be with you every step of the way, ensuring that your wedding is flawlessly executed and styled perfectly for you.  

You can contact us through our website’s contact form, via email at contact@tracywilliamdesigns.co.uk, or by phone at 07932 665522. We look forward to helping you create the wedding of your dreams!

We’ll reach out about 6 – 8 weeks before your wedding to confirm your details and make any alterations. Please note that changes made within 8 weeks of your wedding cannot be guaranteed.

Payment is made via bank transfer to the account details provided on the invoice. The remaining balance is due 4 weeks before your wedding, unless otherwise agreed. If you’d prefer to settle earlier or spread out your payments, just let us know.